Customer Feedback

Thank you Tonia,
The pack arrived the next morning. Fantastic service! 

Thanks! Got in great condition! Appreciate the speedy service! (-: Troy

"Thank you...handbag has arrived and it is awesome and just what I wanted!
Thank you so much for your help with this."

My wife and I only buy from Desa when we need new luggage, a bag, wallet or backpack or any other travel good. The service is amazing and the staff are always willing to give a great deal. Keep up the great work.

Crispin Cowper

"My new wallet has just arrived, OMG! Feels like Christmas has come early. Thanks for making my day."


"Thank you for your assistance with choosing the perfect piece of luggage for my holiday. I couldn't have found a more perfect bag, at such a great price. Thanks again, the service was excellent.

Kind regards
Peter Arnott

"Thanks Desa! It was so easy to search your site and find a great backpack. Great payment options and quick delivery. Love the wrapping!"

Sarah Leo

"The wallet I ordered for my brother's birthday present arrived the next day beautifully gift wrapped. I couldn't be happier. Thank you"


Thank you for my Samsonite laptop bag. I was very impressed with the service and how quickly my bag arrived.


To the lady at the bag shop and her wonderful staff,
I've been buying bags from your store in Crows Nest for years. You really have the best selection of handbags and Luggage in Sydney. I always find what I want in your amazing store and now I don't even have to cross the bridge to get exactly what I want. Thank you for the wonderful service and the beautiful gift wrapping. I will tell all my friends.


Dear Desa,
My family and I have been buying our luggage, briefcases and handbags from your store for nearly 20 years. It was wonderful buying our luggage for our recent holiday from your new website, which looks great by the way! Our order was delivery so quickly and was exactly what we wanted. It's great to see the same fabulous service we get in your stores we now get online.
Congratulations again!

John Croser

To Tonia and all the lovely Desa staff,
We loved ordering from your new website. It was so easy to find eaxctly what we wanted and our order was delivered so quickly. Our family love your store and can always find what we want.

Best of luck.