Shipping & Delivery

We ship to Australia and New Zealand.

All prices are in Australian dollars (AUD$)

Australian Orders 

Fast & secure delivery - We know how much fast and secure delivery means to you! So to make things easy we only charge a very competitive flat rate delivery charge for all orders, whatever the size.

Delivery charges

For orders within Australia the following flat rate delivery charges apply;

  • $9.95 per entire order
  • Additional variable costs will apply for express delivery depending on the delivery address 

If you need your items delivered same day or overnight, please contact us for a quote on 02 9439 9220 or email us

New Zealand Orders

Delivery charges

Standard shipping costs will apply for all international orders as follows. (Our dispatch team will contact you if further charges are required.)

  • New Zealand: $25

In order to offer you the greatest value, we strive to keep our shipping and processing charges as low as possible. We are always looking for new ways to improve our shipping and dispatch efficiencies to keep prices low, while maintaining high quality service.

Costs associated with delivery and processing, outlined above, include the following:

  1. Packaging - boxes, tape, bubble-wrap, labels, etc.
  2. Our employees - who assemble the items for your order and who carefully package your order and process it for pick-up by Australia Post.
  3. The fees that we pay Australia Post Courier and eParcel to deliver your order to you.
  4. The delivery charges that are passed on to us by vendors who drop-ship your order to you.
  5. Computer and software systems that allow us to track your order once dispatched and keep you up to date with your order status. 

How long will it take to arrive?

Once we receive your order and confirmation that payment has cleared, your order will be dispatched from our Sydney HQ within 72 hours (assuming the product is in-stock). You will receive an order and shipping confirmation email letting you know that your order has been dispatched.

Typical delivery times (from our HQ in Sydney, Australia):

Destination (State / City) Estimated Delivery Times
Sydney metro 1 - 2 business days
Melbourne metro 2 - 3 business days
Brisbane 3 business days
Adelaide 3-4 business days
Hobart 4 business days
Perth 4-7 business days
   
NSW regional 2 business days
VIC regional 3 business days
QLD regional 4 business days
TAS 4 – 7 business days
WA regional 4 – 7 business days
NT Over 6 business days
   
New Zealand 7-10 business days
   

 

Express Delivery ... consider it sent!

Those last minute purchases are all part of the fun of travelling. To arrange Express Post or Courier Delivery please call us on 02 9439 9220 within our customer service hours:

  • Monday - Friday: 10:00am – 6:00pm EST
  • Saturday: 10:30am – 4:00pm EST

...and one of our crew members will get back to you with a delivery quote within 48 hours or quicker than you can say ‘landed’.

Do I need to be at home to accept my order?

Yes, a signature will be required. If you are not at home your order will be available for collection at your nearest Post Office. If you work full or part time we recommend organising delivery to your work address if this is more convenient.

We specialise in corporate and bulk orders

Whatever the order, large or small, we can help. Having been in business for over 25 years means we have fantastic relationships with our suppliers, which means we have access to plenty of stock all the time. We will make sure your purchase is fast, easy and efficient, from placing the order right through to delivery.

Please contact us to find out more about our corporate and bulk order services.

We use and trust Australia Post for our deliveries

The safe delivery of your luggage, handbags and travel goodies is as important to us as it is to you. So we only use Australia Post and select courier companies (for express post delivery) for all our parcel deliveries. 

Price Match Guarantee*

At Desa Handbags and Luggage, we pride ourselves on bringing you the best luggage, handbags and travel goods at the lowest price. If you have found a lower advertised price for any item on our website or in our stores, call us on 02 9439 9220 or email us and we will match it*.

When doing a price comparison make sure you take into consideration shipping costs as we offer a competitive flat rate charge of $8 on all orders within Australia. So make sure that the price is lower than ours after their shipping fees, as the price we will match will include their shipping fees where applicable. 

*The advertised item must be exactly the same brand, style & colour, advertised in Australian dollars (AUD$) on an Australian website. Cannot be used with any other offer.

Feel free to contact us if you have any questions.